FAQ

FAQ Banner

Contact

The fastest way to contact us is via our “Contact Us” page:   Click Here

You can also use the email address: Shop@Karis-Closet.com or phone number: (+1 281-671-4487) at the top of all pages.

Or if you prefer you can use use our postal address:

Karis Closet

c/o K C Enterprises, USA. LLC.
11152 Westheimer Rd #773
Houston, Texas 77042

 

Category: Contact

Ordering

Yes, you can enter any shipping address you like, so long as it is deliverable by USPS in the United States.  To add or change your shipping address click on the “Check Out” link in the upper right of the header.  The Billing form and Shipping address from will appear for you to fill out or edit.

Categories: Ordering, Shipping

Navigate to the product page you are interested in and click on “Add To Cart” button.  In most cases, but not all, you will need to select from the options (such as size, color, style) above the Add To Cart button before you can place the item in your shopping cart.   Your item will appear in the header with links to your Cart and to Check Out Page.

You can continue shopping for other items, proceed to your shopping cart for review, or go straight to the Check Out Page.

Category: Ordering
  1. If you have not yet paid just remove the item or items from your shopping cart by clicking on the  encircled “X” next to the item image.  You can also remove it by clicking the little  “x” above the item list in the header.
  2. If you are in the Check Out Page, navigate back to your Cart and follow the above procedure.
  3. If you change you mind before you receive notice that the item or items have been shipped, contact us via email or phone and we will cancel the order and refund the payment.
  4. If your order has already been shipped we will not be able to cancel the order.  You will need to do merchandise “Returns“.
Categories: Ordering, Payments, Refunds

Payments

Your personal online security very important to us and we take it very seriously. We use the latest SSL encryption technology to safely transmit your personal and credit card information through our systems. We store NO credit card information on our servers.  All orders are processed through a secure checkout system.

Category: Payments
  1. If you have not yet paid just remove the item or items from your shopping cart by clicking on the  encircled “X” next to the item image.  You can also remove it by clicking the little  “x” above the item list in the header.
  2. If you are in the Check Out Page, navigate back to your Cart and follow the above procedure.
  3. If you change you mind before you receive notice that the item or items have been shipped, contact us via email or phone and we will cancel the order and refund the payment.
  4. If your order has already been shipped we will not be able to cancel the order.  You will need to do merchandise “Returns“.
Categories: Ordering, Payments, Refunds

Refunds

Returning Non Intimate Items
We accept returns withing 30 days of any non-intimate items for any reason.
Item must be returned in same condition received and in original packaging.

To return the item customers must obtain a Return Authorization Number (RAN) by using the Contact Us form.
Items returned without a RAN number may not be correctly credited to customers account.
Upon receiving returned products a replacement, store credit, or refund will be sent as per customer request.
SORRY, since we ship most items for free, we cannot provide return postage for returned items.

Returning Intimate Apparel Items*
Please note, due to State and Federal Health Regulations, intimate apparel (underwear, panties, thongs, men’s boxers & thongs, hosiery, pasties, nipple covers, nubra, wigs and wig accessories)can not be resold.
Any of these items returned will be discarded, or donated to a charity. We would not pay good money to receive a used panty, and don’t think you would buy from a store that sells used any of these used items.

Please Inspect Your Order As Soon As You Receive It.  If we sent the wrong item or the item is defective we will replace it, issue a store credit, or refund.  

*If you have canceled your order after it was shipped but before it arrived, you will be able to return it so long as it has not been opened.  Please contact us for instructions.  Kari

Categories: Refunds, Returns
  1. If you have not yet paid just remove the item or items from your shopping cart by clicking on the  encircled “X” next to the item image.  You can also remove it by clicking the little  “x” above the item list in the header.
  2. If you are in the Check Out Page, navigate back to your Cart and follow the above procedure.
  3. If you change you mind before you receive notice that the item or items have been shipped, contact us via email or phone and we will cancel the order and refund the payment.
  4. If your order has already been shipped we will not be able to cancel the order.  You will need to do merchandise “Returns“.
Categories: Ordering, Payments, Refunds

Returns

Returning Non Intimate Items
We accept returns withing 30 days of any non-intimate items for any reason.
Item must be returned in same condition received and in original packaging.

To return the item customers must obtain a Return Authorization Number (RAN) by using the Contact Us form.
Items returned without a RAN number may not be correctly credited to customers account.
Upon receiving returned products a replacement, store credit, or refund will be sent as per customer request.
SORRY, since we ship most items for free, we cannot provide return postage for returned items.

Returning Intimate Apparel Items*
Please note, due to State and Federal Health Regulations, intimate apparel (underwear, panties, thongs, men’s boxers & thongs, hosiery, pasties, nipple covers, nubra, wigs and wig accessories)can not be resold.
Any of these items returned will be discarded, or donated to a charity. We would not pay good money to receive a used panty, and don’t think you would buy from a store that sells used any of these used items.

Please Inspect Your Order As Soon As You Receive It.  If we sent the wrong item or the item is defective we will replace it, issue a store credit, or refund.  

*If you have canceled your order after it was shipped but before it arrived, you will be able to return it so long as it has not been opened.  Please contact us for instructions.  Kari

Categories: Refunds, Returns

Shipping

Yes, you can enter any shipping address you like, so long as it is deliverable by USPS in the United States.  To add or change your shipping address click on the “Check Out” link in the upper right of the header.  The Billing form and Shipping address from will appear for you to fill out or edit.

Categories: Ordering, Shipping

All orders are processed within 24 hours of confirmation of payment and  shipped via free standard shipping, unless priority shipping has been chosen. Your order should arrive within 7 to 20 days depending upon shipping point..  Most orders arrive within 10 days or less.

Category: Shipping
Tags: Ship, Shipping

We process and ship most items within 24 hours of receipt of payment.  You will receive an email with details of your purchase and tracking number if one is available.

Category: Shipping
Tags: Ship, Shipping

Types Of Products

Tanga. A moderate to minimal coverage European panty silhouette with back coverage that is more than a thong but narrower than a bikini. Tangas are a comfortable way to transition from a bikini to a thong.

Load More